Our Terms & Conditions

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Updated: 1 July 2025

Terms and Conditions – Canberra Tax Solutions

Website: www.canberrataxsolutions.com.au

Operator: Canberra Tax Solutions

1. Introduction

Welcome to www.canberrataxsolutions.com.au (the “Website”).

The Website provides accounting, taxation, and business advisory services (“Services”).

By using, browsing, or reading this Website, you agree to be bound by these Terms and Conditions (“Terms”).

If you disagree with the Terms, please stop using the Website immediately.

We reserve the right to review and update these Terms at any time. Changes take effect immediately upon publication on the Website. We recommend you keep a copy of these Terms for your records.

2. Acceptance of Terms

You accept the Terms by:

• Remaining on the Website, or
• Clicking to accept or agree when this option is made available.

3. Registration to Use Services

To access certain Services, you may be required to register for an account (“Account”).

You may be asked to provide personal details, including:

• Email address
• Preferred username
• Mailing address
• Telephone number
• Password
• Tax File Number

You warrant that the information you provide is accurate, correct, and up to date.

You may not use the Services if you are not legally able to form a binding contract or are prohibited from receiving the Services under applicable laws.

4. Member Obligations

As a registered user (“Member”), you agree that:

• You will use the Services only for lawful purposes.
• You are responsible for keeping your password and email address secure.
• Any unauthorised use of your account must be reported immediately.
• You will not use the Website for unauthorised commercial purposes.
• You will not collect Members' email addresses without their consent.
• Automated use of the Website is strictly prohibited.

5. Payments

• Payments for Services are made via EFT, Stripe, Square or Bank Transfer.
• By making a payment, you agree to the payment processor’s terms and conditions.
• If a payment is declined or returned, you are responsible for the associated costs.
• Service fees are subject to change without notice.

6. Refund Policy

Refunds will only be issued if:

• We are unable to provide the Services; or
• We determine, at our discretion, that a refund is reasonable under the circumstances.
• This policy operates in addition to your rights under the Australian Consumer Law.

7. Copyright & Intellectual Property

Unless otherwise stated, Canberra Tax Solutions owns all intellectual property rights in the Website and Services.

You may:

• Use the Website in accordance with these Terms;
• Copy and store Website material for personal use; and
• Print pages from the Website for personal and non-commercial use.

You may not:

• Republish or distribute Website content without prior written consent.
• Use any trademarks, service marks, or trade names without authorisation.

8. Privacy

We take your privacy seriously. Your personal information is handled in accordance with our Privacy Policy.

9. Disclaimers

To the extent permitted by law:

• All implied warranties are excluded.
• We are not liable for indirect or consequential loss, loss of profit, or damage to goodwill.
• Use of the Website and Services is at your own risk and provided “as is” without warranty.

We are not responsible for:

• Website interruptions, delays, or errors;
• Loss of data; or
• Third-party links or advertisements.

10. Limitation of Liability

Our total liability for any claim will not exceed the resupply of Services to you.

11. Competitors

Competitors are prohibited from using the Website for commercial gain. Breach of this clause will result in legal action.

12. Termination

We may terminate or suspend your access if you:

Breach any part of these Terms; or

Act in a way that impacts our reputation or business. You may terminate these Terms by providing us with 7 days’ written notice and closing your account.

13. Indemnity

You agree to indemnify Canberra Tax Solutions, its employees, and affiliates from any claims, damages, or losses resulting from your use of the Website or Services.

14. Dispute Resolution

Before starting legal proceedings, both parties agree to:

Provide written notice of the dispute.

Attempt to resolve the dispute within 28 days.

If unresolved, participate in mediation in the Australian Capital Territory, Australia.

15. Venue & Jurisdiction

The laws of the Australian Capital Territory, Australia, govern these Terms. Any disputes will be resolved in the courts of Canberra, Australia.

16. Severance

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

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