Frequently Asked Questions

We make the transition seamless. Once you decide to come on board, we’ll manage the handover process with your previous accountant, ensure continuity of records, and onboard you with minimal disruption 

Our accountants have an average of 9 years of experience in the accounting industry. They are highly qualified and knowledgeable about the latest accounting practices and regulations.

Yes, Canberra Tax Solutions offers remote accounting services to clients who are unable to meet in person or prefer to work with us virtually. We use video call platforms such as Google Meet or Zoom. We facilitate the electronic transfer of documents through our secure client portal.

Individual Tax Returns, we usually have these completed in 7 business days (up to 14 business days in peak times);

Business Tax Returns, we usually have these completed in 28 business days (up to 40 business days in peak times)

Our peak times are from July to November every year.

Yes.  You are eligible to claim a tax deduction for:

• Fees paid for preparing and lodging your return (even amendments count),
• Tax advice specifically related to your personal tax affairs,
• Costs for ATO audits, reviews or disputes,
• Travel costs to your tax agent—yes, even Uber and petrol, and
• Postage, phone calls, and stationery that are used for managing your tax affairs.

Medicare gives Australian residents access to health care and is partly funded by taxpayers who pay a Medicare levy of 2.0% of their taxable income.

You have to pay the Medicare levy if your taxable income is more than $22,777 (2024/2025 FY).

You may qualify for an exemption from paying the Medicare levy if you were not entitled to a Medicare benefit, if:

• You were a temporary resident, and you did not have any dependents, or they were all in an exemption category for that period
• You were not an Australian citizen

It usually takes 2-3 weeks to get your tax return back if there are no issues, but it can take up to 30 days depending on the Australian Tax Office (ATO) processing times. 

The Australian Tax Office has ruled that Uber drivers must collect and pay GST on all rides. This means you are required by law to apply for an ABN, register for GST, and lodge a BAS regularly, generally quarterly. 

We have EFTPOS payment facilities for our face-to-face appointments and direct deposit or phone payment facilities for our remote tax return services.

 An accountant handles broad financial tasks (reporting, budgeting, analysis), while a tax agent is a specialised, registered professional authorised to prepare and lodge tax returns and represent clients with the ATO. The key difference is the legal authority to act as a tax agent; many accountants are registered tax agents, but not all accountants hold this specific registration, which requires extra training and adherence to strict rules.