Specialist Tax Services for Individuals, Investors & Small Businesses
Located in Canberra, servicing clients Australia-wide using cloud-based software including email, Dropbox & Teams.
Your Trusted Face-to-Face & Online Tax Accountant
Welcome to Canberra Tax Solutions.
Whether you prefer meeting in person or need the convenience of online consultations, we’re here to provide expert tax services that suit your needs. Our experienced tax accountants offer personalised solutions to help you easily navigate complex tax matters. We provide our services through:
- Face-to-Face Consultations: Meet with us for personalised tax advice and services. Please click here to schedule a Face-to-Face appointment with us.
- Mobile Tax Returns: Need help with your tax return but can’t make it to the office? No problem! Our mobile tax return service offers expert assistance to your home, office, or your preferred location for a small additional travelling fee.
- Online Tax Services: Using convenient, secure, and efficient online options, we also provide services to clients Australia-wide using the latest technology, such as email, Dropbox and video conferencing through Microsoft Teams. You don't have to be in Canberra; you do not need to find the time to visit and park at an accountant's office or wrangle the kids to attend a "boring appointment" (most kids' words, not mine!). You do not have to leave your home or office.
Canberra Tax Solutions assists individuals, partnerships, sole traders, property investors (including holiday homes, Airbnb, and NRAS), and deceased estates with all current and overdue returns, multi-year returns, amendments, and objections.
My commitment to providing the highest quality service sets us apart from other traditional accounting firms while we meet our client's specific taxation needs. We are confident that we can always provide you with exceptional service.
My turnaround time for individuals is usually 5 to 7 business days and small companies is usually 21 to 30 business days after I receive all the information necessary to complete your return.
My turnaround times may be longer than this during peak times (August to November).
Don't forget our professional fees are also fully tax-deductible in the financial year paid.
Let us take the stress out of tax season – contact us today to book your appointment!
Don't hesitate to Contact Us to arrange an obligation-free 15-minute phone consultation to discuss your circumstances or to obtain an estimate of our fees.
The Benefits of a Paperless Office
Improved environmental sustainability: Going paperless reduces the firm's carbon footprint.
Improved security: Storing client data in the cloud is more secure than on-premises servers.
Improved collaboration: Canberra Tax Solutions can share files digitally.
Improved client experience: Clients can contact the firm and request information from anywhere.
Improves data security: Paperless systems offer better protection than physical paper.
Improves efficiency: Paperless accounting can increase operational efficiency.
How does Canberra Tax Solutions online services work?
1. Fill out your details
3. Contact from our Tax Agent
1. Fill out your details
Please complete our New Client Details Form and upload your form here or email your relevant documents to stephen@canberrataxsolutions.com.au
2. Verify your identity
3. Contact from our Tax Agent
1. Fill out your details
We will email a Client Identity Verification check and an Engagement Letter to review and digitally sign using our secure signing platform.
Both these emails will come from Annature.
3. Contact from our Tax Agent
3. Contact from our Tax Agent
4. Review of your information
Stephen, our specialist tax agent, will contact you. Please take this opportunity to ask any questions about our service or any questions you have that require clarification.
4. Review of your information
6. You receive the completed tax return
4. Review of your information
If you have a summary of your deductions or investment details, please email them to us. Stephen will review your information and contact you with any questions.
5. Preparation of your tax return
6. You receive the completed tax return
6. You receive the completed tax return
Once we have all the necessary information, tax returns are usually completed in 5 to 7 business days.
Stephen will carefully prepare your income tax return to ensure that no deductions or offsets are missed and that your refund is maximised.
6. You receive the completed tax return
6. You receive the completed tax return
6. You receive the completed tax return
Your completed income tax return is emailed for review and digital signature using Dropbox Sign.
Once you are 100% happy, please ensure your return is signed, and you will receive an electronic copy of your return for your records.
7. Pay your tax invoice & we lodge your tax return
7. Pay your tax invoice & we lodge your tax return
7. Pay your tax invoice & we lodge your tax return
We will then email you an electronic invoice via Stripe. Using our secure payment gateway, you can enter your preferred payment method and lodge your tax return with the ATO.
The ATO should then process your tax return within 7 to 28 days and pay any refunds due to your bank account. Your Notice of Assessment will be sent to your MyGov account or mailed to you.
8. Sign your return and pay our fees
7. Pay your tax invoice & we lodge your tax return
7. Pay your tax invoice & we lodge your tax return
Once we receive the signed paperwork and confirmation of payment, we will lodge your tax return using our direct ATO connection gateway.
The ATO should then process your tax return within 7 to 28 days, electronically deposit any refunds due to your bank account, upload your Notice of Assessment to your MyGov account, or mail it to you.
Frequently Asked Questions
Online accounting services break down geographical barriers. Regardless of your location, you can access our professional tax accounting services. A virtual accountant is a registered and qualified tax professional who allows you to do your personal or small business tax returns in a contactless environment, like the comfort of your home or office, while spending the same or (even less time) than you do now.
Along with over one thousand Australian accounting firms, I prepare my clients' returns using cloud-based software Lodgeit, an ISO 27001 certified Information Security Management System further protected by Two-Factor Authentication and anti-virus software.
Are you ready to experience the future of tax accounting? Please Contact Us.
Yes. I require a signed Engagement letter to commence my services.
Engagement letters are crucial documents designed to commence a client’s onboarding process, mitigate risks, avoid misunderstandings, and prevent scope creep. They are a good-to-have and an essential component of any accountant-client relationship. They safeguard the rights of both parties, ensuring clarity and transparency.
Yes. As a virtual accountant and registered tax agent, Canberra Tax Solutions relies on technology and remote work practices. Our methods of engaging with clients differ from traditional accounting practices.
In compliance with the Tax Practitioners Board (TPB) and best practices, Canberra Tax Solutions now requires all new clients or new client representatives to verify their identities before providing our services. Robust client verification helps to reduce the risk to tax practitioners and clients alike of identity theft and fraudulent activity. A one-off fee of $12.00 (including GST) applies to all digital client identity verifications.
Like many Australian accounting practices, Canberra Tax Solutions uses Annature, an ISO 27001 certified, encrypted, secure company based in Australia, for our digital client identity verifications.
Annature recommends completing your identity verification request using your smartphone to access the email link.
Annature's identity verification process requires you to take photos of yourself and your ID (an Australian or New Zealand driver's licence or passport).
Annature also allows me to securely collect your tax file number, date of birth, address and bank account details during an identity verification request.
No. I perform all client work in Canberra, ACT; I currently do not, nor intend to outsource any client work to overseas accountants or accounting firms.
At your request, a Dropbox folder can be set up for your exclusive use to securely transfer your documents. Dropbox is a widely used secure cloud storage and file-sharing solution used by accountants.
No, it is straightforward.
Has your accountant retired, or are you just looking for a change?
Perhaps you are looking for a new accountant who can offer secure, contactless accounting services.
Most people think that changing their accountant is going to be difficult. The reality is that it is pretty simple. The hardest part about changing accountants is working out who you want to work with.
The transition from an existing accountant to us is usually seamless for my clients.
At Canberra Tax Solutions, I negotiate the process for our new clients, ensuring a professional, amicable, transparent process for all parties.
Contact Us to find out how Canberra Tax Solutions can assist you.
I offer all prospective clients a free 15-minute initial consultation to see if we will be a "good fit" for each other. During this consultation, we can discuss your specific taxation needs and determine how I can best assist you and any questions you may have about our service.
The hardest thing in the world to understand is the income tax.
Benjamin Franklin
© 2025 Canberra Tax Solutions | ABN: 43 600 434 005
Located in Canberra, servicing clients Australia-wide
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